Hersha Hospitality Expands and Thrives with a Multi-Faceted and Flexible Tech Plan

Hersha Hospitality Management (HHM) strives to satisfy owners and guests across its diverse portfolio by implementing a multi-brand tech plan. In an exclusive interview, Hospitality Technology magazine talks to Mike Murray, COO and Naveen P. Kakarla, President & CEO, about the company's multi-pronged approach to technology roll-outs and the investment in a real-time guest feedback platform.

Romano's to Connect Online and In-store Experience with CRM Innovation

Romano's Macaroni Grill is rolling out a market-leading customer relationship platform with the goal of bridging the gap between the online and in-restaurant experience. In this exclusive Q&A with Brandon Coleman III, CMO, Hospitality Technology finds out how the results will ultimately influence the behavior of guests while delivering a more satisfying and personalized experience.

2012 Mobility in Hospitality Showcase

Mobility has become a necessity in hospitality. Both food service and lodging companies must address the demands of guests for increased mobile capabilities as well as the streamlining of operations that is possible with mobile technologies. This report showcases the leading solutions that will enable hospitality companies to efficiently operate and thrive in a mobile environment.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum