Hoteliers can learn from tech giants, such as Steve Jobs, about how to be product and service pioneers.
HT's annual Lodging Technology Study reveals the trends, challenges, and priorities of hoteliers across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech. The findings from this research reveal both priority and satisfaction levels, exposing where technology performance is and is not meeting the needs of operators.
The Inn at Honey Run has implemented Hotel SystemsPro to allow managers to respond to group RFPs quickly, standardize events and menus, plus forecast accurately for greater profitability.
Newmarket International was chosen by Colwen Hotels for enterprise HRM solution.
Luxury Venetian group will use IDeaS to close-in on missed revenue opportunities.
RCI Affiliates has rolled out two initiatives that will streamline deposit and exchange process.
Independent resorts use Maestro PMS to increase revenue, lower the cost of direct web bookings and achieve greater operating efficiency.
Hersha Hospitality Management (HHM) strives to satisfy owners and guests across its diverse portfolio by implementing a multi-brand tech plan. In an exclusive interview, Hospitality Technology magazine talks to Mike Murray, COO and Naveen P. Kakarla, President & CEO, about the company's multi-pronged approach to technology roll-outs and the investment in a real-time guest feedback platform.
Benchmark integrates new properties into company management processes quickly with 'private-cloud' back office system from Aptech.
Sofitel Sydney Wentworth has deployed HotSOS to automate guest tracking and task management.