Operators use business intelligence and yield management for more effective marketing, optimized rates and solid occupancy.
Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.
Highgate Hotels has selected Strategic SaaS for implementation of Microsoft Office 365.
Cloud-based solution from Connect Call Global enhances network connection visibility and operations, and improves guest satisfaction.
Vivonet can now implement its cloud POS systems into hotels with HTNG standards compatibility.
ResWave2 maximizes profits for indie chain with direct online booking, 360 degree guest view and dynamic yield management for optimized rates.
Proper pricing and distribution is a daily and hourly concern for hotels. Revenue managers discuss the latest technologies they are utilizing to increase visibility and drive value to their properties.
HT profiles the latest in hardware and software solutions from vendors serving both foodservice and lodging companies. Download the 2014 New Tech Showcase for more information on these innovative solutions which include: the latest in mobile POS and app technology; new customer service and loyalty platforms; cloud-based solutions for point of sale, property management and distribution; plus business intelligence and analytics applications.
Infor has released its Hotel Management System with a refined user interface.
Lodging Hospitality Management launches new 2-Click micro-visual website; increases direct booking and revenue with Maestro ResWave dynamic packages, social media links, mobile reservations, and more.