Romano's Macaroni Grill is rolling out a market-leading customer relationship platform with the goal of bridging the gap between the online and in-restaurant experience. In this exclusive Q&A with Brandon Coleman III, CMO, Hospitality Technology finds out how the results will ultimately influence the behavior of guests while delivering a more satisfying and personalized experience.
Mobility has become a necessity in hospitality. Both food service and lodging companies must address the demands of guests for increased mobile capabilities as well as the streamlining of operations that is possible with mobile technologies. This report showcases the leading solutions that will enable hospitality companies to efficiently operate and thrive in a mobile environment.
Peabody Hotels have expanded its relationship with Infor to unify processes, maximize revenue and improve efficiency.
Ciena Hotels & Suite chain will premiere with a complete rollout of guest-facing and operational technology including mobile check-in, self-service ordering options and a cloud-based PMS.
IQware launches its IQlink Platform that provides the most in-depth integration available by any PMS solution.
As hoteliers continue to seek increased capabilities and customization, the property management system carries much of the burden in determining the success of seamlessly-run operations. Hospitality Technology magazine examines six key trends influencing PMS technology development and CIOs' buying decisions.
The Hyatt Place in Waikiki has installed Telkonet's EcoSmart platform.
New products from MICROS focus on mobility and customized support.
Regal Hotels Group has deployed the Room Distribution Exchange from SiteMinder.
The Zetter Hotel & Townhouse in London is implementing protel PMS and dotPOS from Xn Hotel Systems.