PROPERTY MANAGEMENT

The Cloud Decision Point

4/8/2014
Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.

The Room Rate Balancing Act

3/4/2014
Proper pricing and distribution is a daily and hourly concern for hotels. Revenue managers discuss the latest technologies they are utilizing to increase visibility and drive value to their properties.  

2014 New Tech Showcase

2/12/2014
HT profiles the latest in hardware and software solutions from vendors serving both foodservice and lodging companies. Download the 2014 New Tech Showcase for more information on these innovative solutions which include: the latest in mobile POS and app technology; new customer service and loyalty platforms; cloud-based solutions for point of sale, property management and distribution; plus business intelligence and analytics applications.

Top Headlines from 2013

12/30/2013
Thirteen of the most-read stories from the past year include in-depth studies, reports, updates on cloud and POS technology and much more.
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Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

4/14/2014
The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market.

LIVE EVENTS

2014 Restaurant Executive Summit