Cost-effective services create property websites that increase direct reservations and strengthen online sales.
The Westin Buckhead manages its guestroom energy use and reduces heating and cooling costs with INNCOM System.
Two operators discuss five proven strategies that increase direct channel success.
Michael Cullen, SVP, shared services for Marriott Business Services reveals how a shared service model can help hospitality move past implementation challenges, driving efficiencies and improving outcomes.
Montage Hotels & Resorts benefits from flexible system to accommodate the distinct needs of all five properties.
Resort implements Maestro iPad Xpress for wireless and personalized check-in/out guest experience.
Business intelligence delivers faster decisions via reports with configurable formats to show performance updates throughout the day.
Solution increases conversion rates, drives incremental revenue, and boosts loyalty.
Starwood Hotels & Resorts teams with BirchStreet to find a systemic solution to roll out a cloud-based integrated P2P system across its hotels globally.
What hoteliers need to know to protect themselves after the liability shift.