Speeding Up Fast Casual

Panera Bread launched its Panera 2.0 concept which sought to have stores rely on fully-integrated tech to speed up and  improve customer experience by removing friction points. In this interview, Panera's SVP/CIO John Meister talks about the tech behind Panera 2.0, including custom-built POS software and the integrations that empowered a faster front-of-house to ramp up production in the back of the house.




ht events

2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum