Strand Development Company has grown to 56 properties with systems that offer data collection, analysis, performance reports and forecasting.
CrunchTime! has announced the release of the V5 suite of tools to streamline back-of-house operations.
A recent study shows that solutions like Mobile Key by OpenWays could remove frustration at the front desk.
Experts predict mobile purchases to increase exponentially as younger travelers get more comfortable with last-minute reservations.
More travelers are using social media to share information on plans and to get recommendations from friends and family about places to stay. The New Yorker had a strong number of fans and followers on its Twitter and Facebook, but it was not necessarily converting them into customers. An intent-based marketing campaign helped The New Yorker Hotel reach new potential customers and win more business.
New venture allows Urbanspoon users to order menu items, view order histories and re-order.
Punchh will help fast-casual restaurant concept creator drive customer loyalty and mobile marketing for Old Carolina Barbecue, Baja Pizzafish and Smoke the Burger Joint brands in Northeastern U.S.
The celeb chef and Comcast have agreed to continue their collaboration focused on educating bar, restaurant and hotel owners on the effective use of technology to enhance the guest experience and back office operations.
Cardfree has been granted a patent that includes an integrated reservation, payment pre-authorization and management system that can be tied to a merchant's point of sale.
Casino Roma has installed the automated InvoTech uniform system to increase efficiency.