Targeted messaging elicited same-day restaurant visits from 30 percent of reward member recipients.
Profits grew by 20 percent and customer satisfaction improved with a 65-point increase in Net Promoter Scores (NPS).
The combined companies will form a global technology service provider that is intended to maximize guest engagement and satisfaction, enhance the entertainment experience, and increase revenue while delivering operational efficiencies for hotels.
Created for franchisees with limited IT resources, the turnkey solution delivers stable network connectivity, Secure WiFi, PCI-compliant firewalls, financial breach protection, and online tools to help the franchisee attain PCI compliance.
The enhancement is intended to improve operational efficiency by cutting down on staffing gaps, overtime expenditures, and simple time spent on scheduling and rescheduling by managers.
Located in Western Australia's oldest wine region, the venue is utilizing the solution to manage guest information, streamline operations and provide analytical tools to support business growth.
RezTrip Direct, a "conversion machine" of a booking engine, focuses strongly on speed and simplicity in the booking process, allowing hotels to secure reservations quickly and efficiently from guests.
Responsive website design, mobile payments and mobile apps are a must for hoteliers that want to stay mobile-competitive this year.
The new digital storefront expands the Louisiana-based chain's commitment to providing fast and friendly service for guests looking to eat outside the restaurant.
Customers can now track their order from the time it is taken, to when it is placed in the oven and ready for carryout or delivery.