Telecommunications technology enables agents to see who the caller is, their phone number and which promotion a caller is contacting us about.
Business and leisure hotel demand remains robust, particularly in most of the U.S. top 25 markets.
The parent company of 200+ Ponderosa & Bonanza Steakhouses will use Mirus Restaurant Solutions to collect, integrate, and analyze data coming in from more than 10 different point-of-sale systems.
Customers can locate any one of Vino Volo's 28 boutiques, earn points to access exclusive benefits, and share wine experiences with friends.
The case for banning real-time dining photos may be a detriment to the benefits of social engagement and word-of-mouth marketing.
Karmela Gaffney to oversee Choice Hotels' digital commerce strategy, including its website and related SEO, relationships with third-party providers, and mobile and tablet advances.
New solution lets hotels send targeted, relevant and timely mobile offers to guests, with the aim of to establishing brand differentiation, building loyalty and increasing revenues.
The nation's largest drive-in chain turns to Micros for SaaS-based POS, enterprise management, inventory, labor, business intelligence and more.
The Umstead Hotel and Spa saw an eight percent uptick in occupancy by employing IDeaS revenue management system.
Study confirms consumers still care about value, including low prices. But restaurants can highlight their attributes — from food quality, to family recipes, to nutrition, to speed — to heighten the perception of good value.