Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.
In the near-distant past, bar operators were shaking kegs to see how much beer was left and high-end restaurants were printing and reprinting heavy, multi-page wine lists to provide to their patrons. Now bar operators are employing the latest technologies to create consistency for customers and control inventory for a better bottom line.
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eRevMax has released an infographic shedding key insights on growing influence of meta-search over hotel online distribution.
The Visa Ready Program validates the security of EMV-enabled mobile payment technology from VeriFone.
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Highgate Hotels has selected Strategic SaaS for implementation of Microsoft Office 365.
TouchSuite has announced the launch of an Android-based mobile system that allows owners and staff to manage ops and execute transactions from anywhere.