Same-store sales and customer traffic levels remain positive; Operators are somewhat more optimistic about business conditions.
Best Western, Orbitz and Priceline top the Keynote Lodging Performance Index.
Infographic from HT's Customer Engagement Technology Study shows that nearly all hotels and restaurants will run mobile websites by 2015 and Pinterest is growing by leaps and bounds as a marketing tool.
Along with broad-based use of encryption and biometric technologies, expect increased focus on securing enterprise BYOD programs and "bring your own security" trend.
NCR Real-Time helps restaurant analyze and track money off while keeping discounts below budget.
EventBoard from Flyte Systems goes live at John Q. Hammons Houston Marriott South at Hobby Airport and provides guests with a convenient single point of information for property way-finding, meeting schedules and rooms, and real-time airport flight information.
High capacity service gateway from ZyXEL answers the growing demand for wireless Internet access.
Barcelona's Hotel SB Plaza Europa signs with Pegasus Solutions.
After November increases, leisure channel is expected to stay strong into 2014.
Analytic tools measure social-site traffic to empower businesses with timely, actionable insights.