Panera plans an enhanced customer experience powered by technology.
One View Media from Guest-tek provides HD free to guest programming at Mohegan Sun.
Shift4 has announced VT4 for fast, secure mobile payments.
Taco John's and Eskimo Joe's are among recipients of honors for best practices in digital marketing and online ordering.
Genghis Grill has selected DTT for video-based managed services and loss prevention.
Popular breakfast spot improves payment processing and speed to deployment with networking solutions from CradlePoint.
Little River Casino Resort has selected Rainmaker GuestREV for its first hotel revenue management system.
FX4B, LLC, selects RTIconnect as its comprehensive back-office system across 50 units.
The number and diversity of guests' mobile devices are placing extreme demands on hotel networks. As devices rapidly change, it's impossible to predict how much bandwidth will be necessary to satisfy future guests' expectations. Hotels must seek solutions to provide connectivity for a wide variety of devices, while managing their own costs.
Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.