RestaurantConnect builds stronger restaurant-customer relationships with new BrandManager software.
Park City Mountain Resort protects their guests against internet threats with Dell SonicWALL.
According to a new Magnani Caruso Dutton study reveals the importance of mobile features.
AMC Theatres has rolled out CrunchTime! to allow managers to focus on effectively managing supply chain, reducing waste and improving overall efficiency.
The Dylan Amsterdam has selected the Viggo platform, transforming the in-room television into an interactive media and communications center.
Priceline and Orbitz continue to battle it out for the top spot on the Keynote US Lodging and Travel Sites' Index.
Demands on hotels' cellular networks are greater than ever as guests expect consistent service for their multiple mobile devices. Offering superior cellular service for guests has emerged as a value-add opportunity for some hotels.
With consumers becoming more and more reliant on mobile technology in every aspect of their lives, customer-initiated mobile payments is a natural progression for both hotels and restaurants. In the hospitality sector adoption of costumer-initiated mobile payments remains slow but steady. Restaurants and hotels dabble in mobile wallet as they wait for technology standards in the U.S. to catch up with EMV.
Technology is helping Canada's number one casual dining chain shift its loyalty program from offering points to creating experiences. Boston Pizza recently completed an extensive assessment that revealed marketing dollars could be better allocated. A sophisticated technology infrastructure will be central to the company's new strategy. Alex Green, vice president of marketing, shares Boston Pizza's new plans for loyalty, the research findings that sparked the company's transformation, and what it's like for a marketing executive to jump head-first into technology strategy.
At Uno Pizzeria & Grill, the management team was working to find a tool to implement and execute a labor process overhaul. A company-wide initiative was implemented to improve labor results in both bottom-line savings and staff satisfaction. Red Book Connect's Hot Schedules was implemented to help the company measure, manage and articulate the labor model, as well as offer ancillary benefits to managers and staff.