The tool helps restaurants better understand the cannibalization of regular sales by specials.
Loyalty members could win tailgating perks or a Super Bowl sleepover, or redeem points for NFL tickets, merchandise or unique experiences.
Declining loyalty, gaming the program, franchisee complaints and a conflict with corporate objectives indicate change is necessary.
Commune Hotles & Resorts installed acoustic soundproof windows to reduce street noise, improve customer satisfaction and improve its online reputation
Expert to offer crash course in digital marketing priorities for restaurant execs at 2016 Restaurant Executive Summit.
More than half of consumers want to use a restaurant’s app to split a check or pay for takeout, drive-through meals.
Hotel apps are used very differently among baby boomer, millennial business travelers.
Eleven Noble House properties were found to have malware installed on the payment processing systems.
G6 Hospitality, parent company of Motel 6 and Studio 6, has embarked upon a complete revamping of its digital ecosystem in order to truly enable the customer journey and experience. In an exclusive interview with HT, EVP & CMO, Lance Miceli, talks about this overhaul of technology platforms and processes, including the creation of the company’s proprietary revenue optimization workspace, G6ROW, which combines machine logic with human interpretation to offer a more complete picture of distribution, rates and booking.
How Infor helps MileNorth Hotel save time and reduce errors while driving efficiency. Sponsored.