HEADLINES

4 Money-Saving POS Functions for 2009

1/22/2009
Hospitality Technology's November/ December cover story explored how operators are levering POS forecasting, financials, marketing and customer loyalty functions to fight the current battle against falling profit margins. However, these features only scratch the surface of POS money saving applications. Learn how to harness theft determent functions, menu analysis and more.

Design Smarter Guest Surveys: Most Missed Loyalty Measurements

1/20/2009
Loyalty is not a linear concept. With the vast integration of research and survey technologies across customer loyalty fronts, many operators fail to take a number of variables into account when measuring guest loyalty. Learn why loyalty extends beyond the bounds of purchasing behavior and how to measure for behavioral and emotional customers.
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