HEADLINES

Rules of the Road

4/1/2005
Sometimes guiding technology for a major hotel company can seem more art than science. Take Marriott, for example. With 2,600 properties and more than $9 billion in sales, Marriott is clearly the largest and most influential hotel company. And yet, as Marriott's CTO and senior vice president of information technology strategy Barry Shuler readily admits, running Marriott's IT department requires more negotiation than anything else.

Arby's Franchise Sybra Goes Extra-Terrestrial

3/1/2005
Sybra, Arby's second largest franchise, announces that it will use Spacenet (spacenet.com) Connexstar broadband satellite network to provide broadband service to its 237 Arby's restaurants.

Can You Hear Me NOW?

3/1/2005
Ten seconds doesn't sound like a long time, until you multiply it by the number of cars visiting your drivethru at lunchtime. Then, ten seconds can mean higher revenue, more accurate orders and more satisfied customers.

Credit Report

3/1/2005
Wireless payment and security standards simplify transactions

Extended Stay Hotels Boosts Business Intelligence

3/1/2005
Extended Stay Hotels implements the Aptech Execuvue business intelligence system and hospitality software to automate data gathering and operational performance management for its 681 properties.

La Quinta Improves 'Look to Book'

3/1/2005
In an effort to improve website design and analytics, La Quinta taps WebTrends 7 On Demand (webtrends.com) for its La Quinta, Baymont Inns and Woodfield Suites branded websites.

MGM Mirage CIO to Speak at Hotel Tech Forum

3/1/2005
Tom Peck, MGM Mirage's chief information officer and senior vice president, will present the opening keynote address, "Shaping the Guest Experience," to attendees at the Hotel Technology Forum on April 23 in Las Vegas.
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