HEADLINES

Loyalty 2.0 with Wendy's/Arby's CIO

3/3/2009
The emergence of Web 2.0 is transferring brand buzz power into the hands of customers through new marketing strategies and applications such as social networking, cell phones and more. Hospitality Technology sits down with Don Zimmerman, CIO of the newly formed Wendy's/Arby's Group, to discuss which technology trends hold the biggest potential for driving customer loyalty in the emerging marketing landscape, and why. 

IP Convergence Success

3/3/2009
Talk to anyone who has ever pursued a fully converged IP network and they will reveal that this complicated process requires more footwork then many hoteliers are prepared to handle. HT reveals the five most important questions that all operators should ask prior to installation.

Getting the Order Right (Now)

3/3/2009
Though late to the kitchen display adoption party, many casual dining establishments are now harnessing these efficient systems to drive order speed and accuracy. Operators discuss the benefits of kitchen display units, electronic menu cards and more.

Self-Service Redefined

3/3/2009
Kiosks are sliding over under the self-service umbrella to make room for a number of solutions that put control into the hands of customers. Learn how self-service is being redefined in the restaurant and lodging segments, and the solutions that are making it so.

M Resort Spa Casino Opens in Vegas

3/2/2009
The M Resort Spa Casino opens in Las Vegas and features a wide array of technology installs in its guestroom and gaming area. Handheld, mobile gaming devices and seamless wireless access are just some of the solutions.
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