HEADLINES

Hospitality 2.0

6/10/2009
Social media and Web 2.0 are revolutionizing the way many modern adults stay connected and share ideas. Discover new uses for Web 2.0 tools and the best practices that will boost brand recognition and drive business efficiency in any hospitality organization.

Sheraton Puts the Social Back into Networking

6/10/2009
In 2007, Sheraton Hotels & Resorts launched Link@Sheraton, a unique concept for its lobbies that melds technology with social interaction. These lobbies strive to create an ideal work-play environment, complete with all-in-one workstations, free HSIA and, in some locations, Microsoft Surface touch-sensitive tables. Find out why both guests and owners are raving about these concept lobbies in this exclusive interview with Starwood execs Hoyt Harper, SVP of brand management, and Mark McBeth, VP of IT.

Six Steps to Better PMS Interfaces

6/10/2009
Property management system integration is one of the key pain points in any lodging operation, given the vast number of systems that any one property runs and the number of vendors involved. Operators share their top strategies for integrating the PMS with other hotel systems.

POS Software Innovations

6/10/2009
Hospitality Technology scours the POS vendor marketplace to find out the latest innovations in POS software. Bundled offerings, new third-party integrations, and simplified user interfaces are just some of the newest updates.

Reservations Tug-of-War

6/10/2009
Do diners prefer to make reservations online or over the telephone? Based on the findings of a survey taken by Cornell University's Center for Hospitality Research, it seems that customers feel conflicted between the two.

Mandarin Oriental, Boston Delivers Superior Cell Coverage

6/10/2009
Flawless cellular coverage drives personalized guest request fulfillment at the Mandarin Oriental, Boston. Learn how the management team is able to guarantee superior guest service, while providing its guests with strong cell phone reception.
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