HEADLINES

Estancia La Jolla Harnesses Value of Virtual Reviews

2/11/2009
As more travelers rely on the Internet for hotel reviews and recommendations, it is clear that operators need to monitor their Internet reputation in order to guarantee a strong Web presence. An online review generator in place at Destination Hotels and Resorts is allowing staff to scan and respond to get feedback in lightning-fast speed.

Green Savings

2/11/2009
Strategically aligned green initiatives can foster more than environmental efficiencies if sustained for the long run. Learn which three green practices are guaranteed to slash hospitality bottom lines from the team at Garden Fresh Restaurant Corp.

Top Seven Guest Trends for 2009

2/11/2009
With the prediction that 2009 will be another challenging year for the hospitality industry, it is crucial that operators understand and exceed guest expectations in order to gain a better financial footing. From personalization to social networking, learn what technology and trends are influencing guest behavior in 2009.

Peninsula Hotels Won't be Out-Wowed

2/11/2009
Peninsula Hotels is known for its in-room technology, delivering a customized and comfortable hotel experience to guests across the globe. In this exclusive interview, HT infiltrates Peninsula's research and development facilities, the nerve center for more than half of the hotel's custom-built and modified guestroom technologies, to examine its technology differentiators and to preview the next big innovations to come.

The Entertainment Difference

2/11/2009
Hotels are fighting the battle against lost entertainment revenue with the implementation of multiple entertainment must-haves. High-end audio/video technology, entertainment packages, and access to the latest video game systems are just some of solution that keeps guests coming back for more.

Peer Review: Online Ordering

2/11/2009
POS-integrated online ordering solutions deliver greater functionality to restaurant operations than ever before. HT asks three operators which solutions work best for their restaurant concepts, and why.
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