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Personalized video content and new technology take in-room televisions to a new level of entertainment

Steak n Shake CMO to Deliver Keynote at Point of Service Summit

Steven Schiller, chief marketing officer for The Steak n Shake Company and interview subject in this month's cover story, will present the opening keynote address, "Creating the Ultimate Guest Experience," to attendees at the Point of Service Summit on June 13 in New York City.

The Customer Connection

A new wave of loyalty strategies are making it easier for operators to attract, retain and drive top-line growth

U.S. Hotels to Invest $5.5 Billion in Upgrades

Following a record $5.0 billion invested in the U.S. lodging industry in 2006, the industry is expected to invest approximately $5.5 billion in 2007, according to PricewaterhouseCoopers' latest forecast.

Carlson Takes on Revenue Optimization

Carlson Hotels Worldwide announces it has signed an agreement with JDA Software Group, Inc. to implement a revenue optimization platform to increase asset value and profitability for Carlson franchisees.

IHG Continues Relationship with Supply Chain Firm

InterContinental Hotels Group (IHG) signs a new five year contract with Ridgewood, NJ-based Supply Chain Management, LLC (SCM) under which SCM will manage IHG supply chain functions throughout North America, Central America, South America and the Caribbean. Financial terms of the contract were not disclosed.

Trump Renews Online Marketing Agreement

Trump International Hotel & Tower Las Vegas announces that it has re-enlisted the services of Geary Interactive to oversee the design and creation of an online marketing campaign for Trump's Tower II, the second largest residential towers in Las Vegas.
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2014 Restaurant Executive Summit
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