HEADLINES

Mystery Shops: Waste of Time or Key to Driving Guest Loyalty?

8/31/2010
Mystery shops are sometimes pegged as controversial due to disputed findings and the idea that it represents only "a moment in time," but the importance of third-party observation is undeniable, says The Heathman Hotel. Learn about the strategies and technologies that have helped the hotel to boost its guest satisfaction by 2%.

Your POS Recap: Who Made Headlines in August?

8/31/2010
Dairy Queen, Carl's Jr., and Buffalo Wings & Rings are among those operators topping point of sale headlines this month. Meanwhile, new solutions from the vendor community focused on encryption, payroll processing modules and more.

Demagnetized Key Cards a Distant Memory for CityCenter?

8/30/2010
In an effort to eliminate the demagnetization problem associated with traditional mag-strip keys, CityCenter has decided to implement an RFID locking system in nearly all of the 6,000 guest rooms and suites.

Hypercom Point-to-Point Encryption Tool Reaches U.S. Shores

8/30/2010
The HyperSafe Secure EFTSec Server 2.0 point-to-point payment data encryption system encrypts cardholder data during transaction processing, starting at the payment terminal and ending at a trusted point where the data is decrypted.

It's Back! Registration Now Open for MURTEC 2011

8/26/2010
MURTEC, 'The Gold Standard Restaurant Technology Event,' returns to Las Vegas this March with an agenda designed around the theme: "The Integrated Enterprise: Aligning Technology Initiatives with Business Objectives."

Magnolia Hotels' Revenue Blossoms under Cloud-Based PMS

8/26/2010
Magnolia Hotels leverages a PCI compliant, cloud-based property management system to secure sensitive information while centralizing proprietary guest data across five properties. The result: thousands upon thousands of dollars in additional revenue.
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