One of the toughest challenges that independent hotels face is brand distribution. Although independent hotels lack many of the resources of the larger brands, there is one outlet that managers can turn to: the Internet. Rodrigo Machaz, general manager of the Memmo Baleeira Hotel, shares some tips and strategies that will increase guest visits through Web direct channels.
Papa John's new mobile Web mobile ordering solution allows customer to place orders from their mobile phone. The mobile Web site features the entire menu, special offers, and a restaurant locator tool.
Church's Chicken selects ArrowStream OnDemand to improve the efficiency of inbound product deliveries at its retail stores and control IT costs. Management estimates that the partnership results in time savings equivalent to 500 man hours per week.
The latest Goin6 tour takes travelers through California's best public golf courses. Pelican Hills in Orange County and Harding Park, or Pasatiempo in the Monterey/San Francisco Bay area are among the listed destinations.
Buzztime introduces three new trivia games for use in restaurants and bars, available as part of a network upgrade. The new games include "Ask It Already", "Immortal Words" and "Lexitopia."
Best Western International is set to rollout a new property management system interface from MSI that will support their Gold Crown Club International (GCCI) guest loyalty program in over 550 properties.
The Hard Rock Hotel and Casino, Las Vegas, upgrades their current digital signage network to include a higher versatility of features. The partnership with Scala InfoChannel results in the deployment of 11 new media channels.
Amid soaring prices and declining customer traffic and profit margins, restaurants and bars now face a new problem: rising beer prices. In an effort to monitor draft beer wastage and theft, one California franchisee has adopted a new technology that they hope will stem the draining profits from its bottom-line.
RedPrairie's Supply Chain Execution suite uses RFID and other AIDC technologies to track inventory and assets.
Thayer Lodging Group, whose portfolio includes 14 hotels, partners with UniFocus to evaluate how service standards relate to perceptions and how employee attitudes impact service delivery.