HEADLINES

U.S. Travel Industry Grapples with Weak Demand

3/5/2009
Hotels, airlines and travel agencies can expect to face an uphill battle in 2009 as the economic recession continues to hit the travel industry hard, reports Kyle Peterson and Deena Beasley of Reuters.

Cumberland Farms to Overhaul Data Network in 500+ Locations

3/4/2009
Cumberland Farms and Spacenet sign a contract to upgrade the satellite network in 500 locations to support improved performance for web-based and back-office applications including credit/debit card authorization, POS polling, HR software and inventory tracking.

Battling for Loyalty

3/3/2009
On the loyalty battlefield, systems that once tracked guest preferences after they've gone are losing out to newer applications powered by predictive loyalty tools. Learn how hotels and restaurants are leveraging targeted offers, the power of partners, and mobile communication to boost customer traffic.

Bandwidth Building Secret

3/3/2009
As the demand for HSIA grows among hotel guests, operators need to be armed with enough bandwidth to meet guest expectations. Load-balancing applications are one way that hoteliers can meet bandwidth demand when HSIA revenues are down or being completely eliminated.

Claim Jumper Centralizes Hiring Processes for Bottom Line Results

3/3/2009
Ask any restaurant operator and they will tell you that a poorly selected staff has grave repercussions on store efficiency and customer satisfaction. Claim Jumper is taking its hiring processes up a notch by ensuring that the right employees are in the right positions thanks to applicant screening technology.
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