Hilton's Innovation Acceleration

In an exclusive Q&A, Robert Webb, CIO for Hilton Worldwide, shares how outsourcing certain elements of Hilton's IT infrastructure, while simultaneously reinvesting internally in other areas, is strengthening the company's global operations, generating substantial savings, and empowering growth across the Hilton portfolio.

Combat Theft & Lost Profits

From advanced data analysis reporting capabilities to remote management solutions, operators dish on the technology solutions that are helping them to combat the three most common areas for profit loss.

Beware the Bandwidth Hogs

In the ongoing debate over the paid versus free model of providing HSIA to hotel guestrooms, many operators are tapping into new ways to manage their bandwidth. Learn how the use of tiered pricing and active bandwidth management devices can help.

2010 Property Management Innovations

In its annual round-up of new property management system technology, HT checks in with the vendor community to discover their latest releases and development plans. Web functionality, mobile applications and upgraded CRM modules are just some of the latest offerings.

CityCenter Streamlines Operations with Software Suite from Agilysys

CityCenter is using the Stratton Warren System, a comprehensive inventory and procurement solution, and the InfoGenesis POS system to enhance efficiency and guest service at ARIA Resort & Casino, Vdara Hotel & Spa and Crystals, an upscale dining, shopping and entertainment venue.

Social Teamworking

While many hotel companies worry about monitoring employees versus utilizing them when it comes to social networking use, The Roger Smith Hotel in New York City has taken the stance of encouraging online engagement from all departments.

Marriott's Admin Goes Auto

An automated invoicing system is helping Marriott to cut costs and streamline its workflow across 3,400 properties.
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