Thayer Lodging Group, whose portfolio includes 14 hotels, partners with UniFocus to evaluate how service standards relate to perceptions and how employee attitudes impact service delivery.
Through a recent partnership, M2SYS Technology and TimeForge will develop a web-based employee scheduling solution that features biometrics fingerprint software and readers.
SynXis, the Sabre Holdings business that provides complete hotel distribution, Internet marketing and channel management solutions worldwide, successfully converts their RedX platform to an Oracle database management system. Key customer benefits include the ability to support growth in all channels and continued PCI compliance.
The UK's Real Hotel Company and Amadeus ink a deal to install their PMS solution in 15 properties by the end of the year, with plans to install the solution in an additional 40 properties in time for the London 2012 Olympics.
Boston's Cask 'n Flagon chooses US Beverage Net's technology to monitor draft beer flow and enhance profitability by reducing product losses. "The Cask's" management will be able to access inventory data on the Web and will receive automatic email and text message alerts when the inventory is running low.
Quality Track International announces the beta testing of their new PCI compliant software that will remove credit card numbers from call center recordings.
As guest demand for technological needs and requirements for staff efficiency increase, the economy lodging segment is faced with the challenge of reinventing brand prototypes in order to stay ahead of the competition. Making the leap is not as hard as it seems as long as you keep these three factors in mind: flat-screen television, Wi-Fi, and room design.
Your peers are reading them, have you? Hospitality Technology looked at our data to compile a list of the top 8 most read articles of the summer. Point-of-service, tableside payment and in-room technology top the list of articles that should be next on your summer reading list.
Online games and banner ads are among the components that make up Arby's test of an in-store and online campaign in the Savannah and Montgomery market. Arby's plans to extend the campaign to include more local market initiatives online.
Ovations Food Services' selection of Radiant Systems' Quest point-of-sale and VenueManager back office solution is expected to enable better management of inventory in sports and entertainment venues across the country.