Six Destination Hotel & Resorts properties across the U.S. are using a web-based system guest service operations system GoConcierge to adds efficiency to multiple departments.
The Tides Inn, through a partnership with Hospitality eBusiness Strategies, launches a redesigned website and comprehensive direct online distribution strategy.
The three year deal between Starwood and Philips will outfit 460 properties across the U.S. with SmartPower2 energy efficient televisions and is expected to save the company more than $12 million in energy costs.
The Sheraton Atlanta Hotel becomes one of the first properties in the nation to implement real-time audio recordings of guest feedback via in-room phones.
The new Market Insight Suite from Utell and Tiger Rate is a competitive intelligence tool that offers rate benchmarking and channel management applications to help hotels complete on a global level.
Saxbys Coffee Worldwide selects MICROS e7 as its corporate technology standard and will implement multiple applications, including POS and loyalty solutions, across all locations.
North Carolina's The Proximity Hotel and Print Works Bistro is awarded the highest level of LEED certification by the U.S. Green Building Council.
The Utell consumer site dedicated resources in 2008 to improving bookings for hotels featured on hotelbook, including the redesign of the home page, the introduction of dedicated city microsites and more.
By the end of 2008, Destination Hotels & Resorts will complete the roll out of the Avalon BUZZ Report to monitor customer satisfaction and feedback over the internet.
UK-based Di Maggios selects Maitre'D by Posera for their Table Management and back office reporting functions for implementation across 11 locations.