The new Market Insight Suite from Utell and Tiger Rate is a competitive intelligence tool that offers rate benchmarking and channel management applications to help hotels complete on a global level.
Saxbys Coffee Worldwide selects MICROS e7 as its corporate technology standard and will implement multiple applications, including POS and loyalty solutions, across all locations.
North Carolina's The Proximity Hotel and Print Works Bistro is awarded the highest level of LEED certification by the U.S. Green Building Council.
The Utell consumer site dedicated resources in 2008 to improving bookings for hotels featured on hotelbook, including the redesign of the home page, the introduction of dedicated city microsites and more.
UK-based Di Maggios selects Maitre'D by Posera for their Table Management and back office reporting functions for implementation across 11 locations.
By the end of 2008, Destination Hotels & Resorts will complete the roll out of the Avalon BUZZ Report to monitor customer satisfaction and feedback over the internet.
Radiant Systems' newest solution integrates POS functions with payment services to help businesses reduce costs. More than 5,000 stores and restaurants are already using Radiant Payment Services.
A new service from Cvent offers meeting planners a comprehensive database of over 75,000 hotels, restaurants and special event venues.
Situated in the Allegheny Mountain at White Sulphur Springs, West Virginia sits the Greenbrier Resort. Facing the need to update lagging technological services, the Greenbrier decided on a major upgrade starting with the deployment of an in-building wireless solution to eliminate cellular coverage gaps. A year later, their system is flawless.
As point of sale technology becomes more and more advanced, many argue that technical client support is not keeping pace with the increase of technological advancements. Service level agreements that lay out the detailed specifics of a support offering are one way that operators can combat the delays associated with system problems...and here's why.