Jack's Out of the Box Technology

Fully recovered from his nearly-fatal run-in with a bus during the 2009 Super Bowl, Jack (namesake and fictitious founder of Jack in the Box restaurants) is entertaining web site visitors with playful interactive technology. Meanwhile, the IT team behind the scenes is working on several innovative projects to help Jack in the Box bring efficiency and effective communication tools to guests and franchisees. HT talks with CIO Debra Jensen and VP of systems development Michael Verdesca.

Can You Hear Me Now? Nope.

Despite surges in cell phone use, hotels and resorts often struggle to provide a network that can meet the needs of its guests. Hoteliers discuss the strategies and technologies that are helping them to overcome poor signal strength.

Hospitality Tests Geo-Location Waters

Pizza Hut, Chili's Grill & Bar, and InterContinental Hotels Group are some of the latest hospitality brands that are leveraging location-based social networking applications in an effort to connect with guests and drive foot traffic.

POS Peer Review 2010

In this annual industry perspective, Hospitality Technology talks to a cross-section of restaurant operators including Hard Rock and Pure Management Group, to find out what their point of sale overhaul needs were, and how their chosen systems stack up.

Well-Run Workforce: Time & Attendance Tracking

From biometrics to advanced forecasting tools, lodging and foodservice operators discuss the top technologies that are helping them to better manage their labor dollars while still meeting employees' needs.
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2017 Multi-Unit Restaurant Technology Executive Summit