Intrawest, owner and operator of ten experiential destination resorts in North America, was looking for a way to centrally monitor customer feedback across all of its locations to improve the overall customer experience. Learn how Intrawest is able to build the 'voice of the customer' into all its marketing and product activities.
Diners using OpenTable for Android can check the real-time availability of multiple restaurants in the area, read restaurant reviews, invite friends to join them and then follow directions to the restaurant, all from their mobile device.
The implementation of ResortSuite will assist Hershey Entertainment & Resorts with the rollout of its 'One Call, One Card' concept, which allows a guest to be identified at a full profile level at any point of sale across the entire entertainment and resort complex in Hershey, Pa.
The newest release of the Dialogic Vision VX Integrated Media Platform and Dialogic Vision CX Video Gateway are intended to allow service providers to reduce the operating expenses of network equipment and more cost effectively support innovative mobile services.
CityCenter's ARIA and Vdara hotels have received LEED Gold Certifications from the U.S. Green Building Council. Resort management anticipates Gold or Silver LEED certification for its remaining developments.
Pizza Inn has selected Speedline POS as the recommended point of sale for all company-owned and franchised Pizza Inn restaurants.
Affordable Hospitality Group has selected PhoneSuite as the telephone system for its latest property due to the solution's ability to reduce the amount of time between transactions at the front desk.
Hickory Travel Systems and TravelCLICK announce an innovative new program that provides desktop advertising access to travel agents worldwide.
The launch of Omni Hotels' new iPhone and iPod touch application enables guests to book reservations in real-time, check-in, contact customer service and more while on the go.
The Taboo Resort & Spa leverages Maestro PMS' integrated booking engine, dynamic packaging and real-time yield management tools in an effort to boost online bookings for guest rooms, spa appointments and more.