HEADLINES

Overcome Top Challenges in Service Innovation

7/8/2008
In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.

Radiant Systems Strengthens European Presence

7/8/2008
Radiant Systems' acquisition of the Austria based wireless handheld ordering devise manufacturer, Orderman GmbH, is expected to become the global headquarters for mobile solutions.

Wemailgreen Launches Integrated Email and Text Messaging Campaign

7/8/2008
Services include an integrated blend of permission email, mobile text messaging and web landing pages designed to maximize restaurant patron ROI. Emails sent to a patron's PC or a Text message sent to their mobile phone, contains a redemable coupon that is tracked at the point-of-sale.

Motel 6 Expands Trip Planning Website

7/7/2008
Motel 6's website, Going6.com expands its list of affordable trip planning ideas to include a wine tour through Santa Barbara. Travelers can use the Going6.com map to plan out recommended stops and hotel locations.

Ted's Montana Grill to Join National Gift Certificate Program

7/7/2008
Nearly three dozen Ted's Montana Gill restaurants across the United States, will steer their gift certificates program through Restaurant.com. All gift certificates will be available through the Web site at a consumer cost that is 60 percent less than their redemption value at the restaurant.

Pestana Hotels and Resorts Select MICROS OPERA

7/3/2008
Pestana Hotels and Resorts is set to begin the next phase of an IT upgrade to its 25 properties with the installation of the MICROS OPERA reservations system and OPERA Web Services.

Tyco Electronics Adds New 17" LCD to Elo Family Touch Monitors

7/3/2008
The 1729L 17" LCD integrated multifunction touch monitor from Elo TouchSystems and Tyco Electronics includes a variety of features such as MSR, rear-facing customer display, biometric fingerprint recognition, barcode scanner and speaker bar.

TripAdvisor Online Community Grows

7/2/2008
TripAdvisor's acquisition of VirtualTourist and OneTime is expected to accelerate growth and provide members with an improved online experience.
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