When the Fontainebleau Miami Beach hotel re-opened in the spring of 2008 following a $1 billion renovation, hotel management began receiving complaints from guests about poor cellular service in some of the meeting rooms, public areas, and guest rooms on the east (oceanfront) side of the facility. Learn how Fontainebleau eliminated this common guest complaint.
Cutting Edge Solutions, the company that develops Future POS Software, choose to unveil Future Fusion due to the wide exposure products receive during the RSPA Convention.
Hard Rock Hotels invite guests to download complimentary, specially selected playlists on iTunes, chosen by Hard Rock's music & culture team through The Sound of Your Stay program.
The Mayo Hotel and Residences has selected PAR Springer-Miller's SMS|Host solution for the system's ability to manage both the hotel and residences from one integrated system.
"The Big Upgrade" competition provides a chance for operators to turn in old, outdated data capture equipment into new technology, with the winner receiving a new handheld computer from Psion Teklogix.
The Westin Imagine Hotel is the first property in the Westin family to use Intelity ICE, an in-room and back-end monitoring solution that allows hotel guests to arrange services via a touch screen from their guest room, laptop or mobile device.
Lucille's Smokehouse Bar-B-Que adds QSR's ConnectSmart Hostess, Reservations, WebAhead, and WebReserve to enhance its front-of-house service and provide guests with more reservation booking options.
In an open letter to its customers last week, Radisson Hotels & Resorts alerted guests of a recent data security breach that occurred between November 2008 and May 2009. The exact number of affected locations and guests are not yet known and investigations are ongoing.
The alliance between MaterCard and CyberShift will help organizations to simplify their travel expense management by increasing efficiencies and uncovering cost savings and policy compliance opportunities.
Year over year distribution revenue is up for Home-Towne Suites by 68 percent thanks in part to the adoption of InnLinkÃ.‚¬s central reservation services.