In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.
Radiant Systems' acquisition of the Austria based wireless handheld ordering devise manufacturer, Orderman GmbH, is expected to become the global headquarters for mobile solutions.
Services include an integrated blend of permission email, mobile text messaging and web landing pages designed to maximize restaurant patron ROI. Emails sent to a patron's PC or a Text message sent to their mobile phone, contains a redemable coupon that is tracked at the point-of-sale.
PAR Springer-Miller, in an effort to extend payment security, announces the validation of Visa USA with their SMS Host Hospitality Management solution.
Motel 6's website, Going6.com expands its list of affordable trip planning ideas to include a wine tour through Santa Barbara. Travelers can use the Going6.com map to plan out recommended stops and hotel locations.
Nearly three dozen Ted's Montana Gill restaurants across the United States, will steer their gift certificates program through Restaurant.com. All gift certificates will be available through the Web site at a consumer cost that is 60 percent less than their redemption value at the restaurant.
Pestana Hotels and Resorts is set to begin the next phase of an IT upgrade to its 25 properties with the installation of the MICROS OPERA reservations system and OPERA Web Services.
The 1729L 17" LCD integrated multifunction touch monitor from Elo TouchSystems and Tyco Electronics includes a variety of features such as MSR, rear-facing customer display, biometric fingerprint recognition, barcode scanner and speaker bar.
Recognized for their diverse programs, technology implementations, and career opportunities, the MGM MIRAGE tops Computerworld magazine's list of '100 Best Places to Work in IT.'
TripAdvisor's acquisition of VirtualTourist and OneTime is expected to accelerate growth and provide members with an improved online experience.