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Industry Q&A: How to Up the "Wow Factor" with IP Phone Convergence

5/13/2008
As part of a growing need to offer guests state-of-the-art technology, PCH's Renaissance Montgomery Hotel expands its IP converged network to include Ayaya IP touch screen telephones.  In a move that was expected to increase guest satisfaction, management has been quick to realize just how important this feature is to guests and is already making plans to extend the network even further.
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