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Marriott Lands on Green IT List

4/27/2009
Computerworld Magazine Names Marriott as one of the "Top 12 Green IT Companies" in recognition of the company's efforts to make its hi-tech operations even more energy efficient and less wasteful.

Report: Customer Retention Becomes Key IP Contact Center Benefit

4/23/2009
The competitive landscape for IP contact centers (IPCC) has shifted significantly over the past three years says a recent Datamonitor report. Vendors have begun to offer unified product lines, aiming for common administration/reporting, user interfaces and functionality far beyond basic routing.
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