Former Hard Rock head of training and development gives operators the keys to provide guest service that delivers sustainable results.
McDonald's and Subway among retailers announced as accepting ApplePay during press conference detailing the latest company releases.
Real-time operational insight and staff action enhances the guest experience, recovers at-risk guests and improves positive online reviews for Sandals Resorts.
Hospitality Technical Services completes converged network refresh at theWit Hotel.
Data shows the breakdown of most used functions on mobile applications for hotels.
New name hopes to depict a stronger characterization of the pay-at-the-table technology for full-service restaurants.
New program opens the door for more merchants to offer customers American Express features including competitive pricing, quicker onboarding and higher volume.
Keynote Lodging Performance Index lists key factors for optimum website performance.
Tablets help Abuelo's improve engagement, quality and speed of service by providing digital ordering, entertainment and self-service payment for guests.
Hospitality Technology magazine's 2014 Customer Engagement Technology Study reveals that use of CETs is on the rise despite complexity to measure and manage initiatives.