Agreement with Wayport will install HSIA at all Wyndham Vacation Resorts and its affiliates
Hilton is using interactive touch-screen televisions to give guests access to information at any time that ordinarily might require interaction with a conference manager or concierge. Hilton indicates that this is both an opportunity to serve its customers as well as a chance to give them a peek at technology of the future - much as hotels did when they first offered air conditioning or remotes in rooms.
Payment Applications Best Practices program recommends Cardholder Information Security Program validation
Personalized group Web pages created free-of-charge, unencumbered by hotel input or involvement
Conference seeks to provide cost-effective regulatory guidance, best practices to hospitality IT professionals
MSI doubles the number of EnterprisePM-supported users through processor testing at Microsoft's Technology Center
Accor North America announces first Motel 6 prototype in 12 years; new design focuses on style, in-room technologies
As buzz words go, "innovation," has racked up serious mileage in the information technology industry. The word appears on nearly every industry conference agenda in 2008 (HT owns up to its share) and continues to be a prime directive for many top IT leaders. But beneath all the next-gen talk and the innovation task forces, successful innovation in the quick-service industry requires a dedicated focus on three things: accuracy, speed and simplicity.
"Hold-and-fire" printing, pay by seat, credit card tabs and more enhance system functionality and flexibility
System integration is a key pain point for any lodging operation given the vast number of systems that any one property runs and the number of vendors required to install, service and support those systems.