HEADLINES

Web Res Overhaul Required

8/10/2010
Surges in mobile websites and smartphone apps are introducing the need for hotels to change up their reservations channel strategies Joie de Vivre Hotels' chief revenue officer explains.

Calif. Coffee Shops Pull the Plug on Wi-Fi Freeloaders

8/9/2010
In an effort to discourage Wi-Fi freeloaders who are a drain on their bottom lines, a number of California-based coffee shops are flipping their Wi-Fi switches permanently to the off position, writes Jessica Guynn of the Los Angeles Times.

Sandals' IT Weapon for Driving Guest Service: Turn to Your PMS

8/6/2010
After experiencing measurable results from more than a dozen properties, the Sandals Emerald Bay in Great Exuma, Bahamas is the latest to implement property management and document management systems from Agilysys to drive guest service and streamline ops.
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