In an effort to optimize total customer value for their 5-Star, 5-Diamond resort, Wynn Las Vegas announces the implementation of Rainmaker's revolution Product Suite.
In an effort to drive guest loyalty, Rita's Water Ice plans to launch Fishbowl's email program in over 500 locations.
conScore's recent study finds that 72 percent of online bookings come through supplier websites which are driven by economy class brands, such as Best Western. Many hotel groups are now beginning to shift their online ad dollars away from premium brands in an effort to attract budget conscience customers.
Seattle's Hotel 1000 opened in 2006 with one of the industry's first fully-converged IP networks, and since then has continued to exceed guest and industry standards for IT innovation. In this exclusive interview with the hotel's management company MTM Luxury Lodging, HT offers the inside scoop on how Hotel 1000 is leveraging its network with new applications that wow guests and offer many happy returns.
Once approved, the multi-million dollar licensing and asset purchase agreement will allow International Game Technology (IGT) to access Cyberview patents and technology.
Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.
Tableside POS peripherals are gaining popularity in the United States for their fast service, increased table turnovers, and improved customer security. HT reviews the technological advancements on the market.
Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.
High speed internet access is becoming a necessary amenity for any hotel. Get the scoop on the five HSIA innovations that you need now.
Eleven Station Casino properties plan to update their guest-response systems with MTech's Internet-based solution. This will consolidate operations of the11 property-based PBX operations to an offsite, centralized Guest Call Center facility.