HEADLINES

Thomas & King Optimizes Store Performance with Next-Gen BI Solution

6/12/2008
When it came to leveraging information to optimize store performance, Thomas & King's processes were in need of an overhaul. With the implementation of QlikView's next-generation business intelligence system, they are now able to quickly respond to business needs.

Economy Drives Online Hotel Bookings to Favor Supplier Sites

6/10/2008
conScore's recent study finds that 72 percent of online bookings come through supplier websites which are driven by economy class brands, such as Best Western. Many hotel groups are now beginning to shift their online ad dollars away from premium brands in an effort to attract budget conscience customers.

Future Proof: Hotel 1000 Takes Tech to New Levels

6/10/2008
Seattle's Hotel 1000 opened in 2006 with one of the industry's first fully-converged IP networks, and since then has continued to exceed guest and industry standards for IT innovation. In this exclusive interview with the hotel's management company MTM Luxury Lodging, HT offers the inside scoop on how Hotel 1000 is leveraging its network with new applications that wow guests and offer many happy returns.

May the (Work) Force Be With You

6/10/2008
Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.

PMS Peer Review: June 2008

6/10/2008
Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.
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