HEADLINES

Navigating Healthcare Reform with Technology

4/8/2015
The passing of the Affordable Care Act (ACA) has brought with it tangible workforce management issues. As new mandates and regulations force operators to focus on tracking, reporting, and proactive scheduling, technology companies are offering more robust systems to help manage the added responsibilities.

The House that Tech Builds

4/8/2015
While many organizations are outsourcing technology as a way to reduce the cost and complexity of managing their infrastructure, Hyatt Hotels & Resorts is strengthening in-house technology resources. The company is bringing in developers, analysts and more, to develop a hospitality platform that will enable rapid innovation and a competitive edge. This approach, according to Hyatt CTO Matt O'Keefe, empowers a company to deploy technology quickly and to scale; and creates a closer link between the guest and the brand. In an exclusive interview with HT, O'Keefe talks about Hyatt's technology approach and the new hospitality platform that will roll out later this year.

Restaurants Add Free Wi-Fi to the Menu

4/8/2015
Besides allowing restaurants to better satisfy customers' mobile connectivity needs, boost sales and cultivate repeat business, free Wi-Fi helps attract patrons who might otherwise dine elsewhere. In an effort to satisfy the growing number of customers that expect Wi-Fi access everywhere, operators are adding the amenity while also finding bottom line benefits.
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