HEADLINES

5 Ways to Make Workforce Tech Work for You

5/6/2014
It's no mystery that in the hospitality industry, having a reliable staff that provides excellent customer service is essential for success. With payroll and benefits often being one of largest expenses for a hotel or restaurant, operators want to make sure that they are getting a good return on human resource investments. Here are five ways that a workforce management system can help owners and operators make effective staffing decisions while keeping costs under control.

How Wings, Beer, Sports & a Tablet are Paying Off for Buffalo Wild Wings

5/6/2014
By the end of 2015, order-and-pay tablets are being mounted at the table, and check settlement for all purchases will be integrated into a single transaction at all of Buffalo Wild Wings' 1,010+ locations. HT talks to Karen Bird, VP of IT, about the project, as well as evolving mobile trends in restaurant technology.

MURTEC 2014 Recap: Restaurants on Road to 3.0 Innovation

5/6/2014
The 19th annual MURTEC boasted a record number of 630+ food service and technology executives on site to meet for three days of valuable networking and idea sharing. This year's program was built around the 3.0 concept: "Restaurants 3.0: Keeping Pace with Rapid Innovation." Here HT recaps just a few of the many highlights from MURTEC 2014.

Miller's Ale House Reduces Food Waste and Increases Consistency

5/6/2014
When Miller's Ale House's corporate management realized that the current system of managing data in various Excel spreadsheets was no longer working, they began looking for a new solution. Now the restaurant makes smarter decisions across 68 locations with CrunchTime's web-based enterprise platform. (Sponsored)  

Q&A: Hotel System Integration

5/6/2014
Combining property management with other management systems is a necessary next-step for hoteliers to achieve the level of operational efficiency and data control they are seeking. In a roundtable Q&A, HT reached out to several industry executives to find out where the industry stands on system-wide integration.

Restaurants Make the Move to Tableside POS

5/6/2014
According to HT's 2014 Restaurant Technology Study, tableside ordering and payment devices are the single largest growth area in full service restaurants, with a third of respondents planning a rollout by the end of next year. Vendors are rolling out new solutions — including those that are mounted at the table and those that servers carry — that allow for mobile payment, faster table turns, upselling and more. Restaurant operators are turning towards tableside devices to incorporate payment functionality while enjoying longer battery life, upselling and more.
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