Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.
TravelClick survey reveals hoteliers are prioritizing investments in mobile and social media.
The Keynote Lodging Performance Index offers a monthly review of web performance for major U.S. lodging and travel sites.
Cupcake Royale partners its need for loyalty and mobile payment options with sustainable business practices with help of LevelUp.
eRevMax has released an infographic shedding key insights on growing influence of meta-search over hotel online distribution.
The Visa Ready Program validates the security of EMV-enabled mobile payment technology from VeriFone.
pcAmerica and Granbury Solutions allow customers to expand ordering capabilities to include customized online ordering sites and branded mobile apps.
Highgate Hotels has selected Strategic SaaS for implementation of Microsoft Office 365.
TouchSuite has announced the launch of an Android-based mobile system that allows owners and staff to manage ops and execute transactions from anywhere.
Horseshoe Bay Resort has implemented NAVIS Narrowcast for reservation call center sales and marketing data analysis services.