Demystifying Big Data: How to Gather and Utilize Info to Positively Impact Business

Sifting through the piles of data that pours into companies every day can be overwhelming. The topic of big data has become a hot button topic as operators try to create strategies to deal with it. Industry experts offer their perspectives on how big data can help organizations better understand, predict and respond to trends.

Hersha Hospitality Expands and Thrives with a Multi-Faceted and Flexible Tech Plan

Hersha Hospitality Management (HHM) strives to satisfy owners and guests across its diverse portfolio by implementing a multi-brand tech plan. In an exclusive interview, Hospitality Technology magazine talks to Mike Murray, COO and Naveen P. Kakarla, President & CEO, about the company's multi-pronged approach to technology roll-outs and the investment in a real-time guest feedback platform.

Has Debit Fee Reform Helped or Hindered Hospitality?

The uncertainty of swipe fee economics is still a major issue in hospitality. One year after the Durbin Amendment went into effect, it is still unclear what effect it has had on the supply chain of payment transactions within the industry.
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