HEADLINES

Red Robin CIO Drives Change Through IT Management

3/4/2013
Red Robin CIO, Chris Laping, reveals his strategy for encouraging his technology team to take on a business transformation role and his overall vision for IT leaders to effect that positive progression. Also check out the behind-the-scenes video of the photo shoot, where Laping describes the company's innovative iPad employee training procedures that are geared towards millennials.

Lodging Roundtable: Hotel Execs Break Down Systems Integration

3/4/2013
A panel of hotel IT executives offers their insights into what is happening, and not happening, in the industry's push for better system integration. The group IDs emerging trends, where challenges still exist, what mechanics and intelligence are still needed for effective integration and whether or not cloud-based systems are really the salve for what ails total interoperability.

Prep for Mobile Payments with 10 Self-Help Questions

3/4/2013
For some small and mid-sized operators, marketing their association with an up-and-coming mobile payment brand lends a cool factor and helps them attract new customers. That means the IT and finance folks seeking to build a roadmap for payment must invite marketing to the table, with the goal of building a comprehensive, integrated approach that solves each group's goals. As cloud competes with NFC and EMV looms, these 10 self-assessment questions will help create a mobile payment strategy.
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