A recent report by Kovarus reveals that key measurements and metrics needed to support a healthy IT ecosystem are not reliably captured and reviewed, underscoring a need for back-to-basics approach to IT management.
Heritage Hotels gives its central reservation system an overhaul to customize the experience for each of its unique properties and offer more personalized service.
Recently typically conservative world organizations have acknowledged that global temperatures are rising beyond natural patterns, and that we're now moving closer to a future of extremes, where global temperatures will rise by 4 degrees Celsius. The lodging industry - and its IT executives in particular - have a role to play in preventing Climate Change. HT talks to Auden Schendler, VP of sustainability at Aspen Skiing Company, about the unique opportunity the lodging industry has in using the latest technologies to reduce their energy consumption.
The marketing manager for brands including The Melting Pot and Burger 21 reveals key steps to establishing a brand-consistent social media strategy for franchises
MokiMobility and Revel Systems have launched an iPad point of sale that meets PCI guidelines.
The Hotel Tech Forum 2013 will focus on preparing the hospitality industry for the guests of tomorrow.
Sala Resorts & Spas ZDirect has improved guest satisfaction with an electronic communications platform from ZDirect.
Real-time, actionable information allows restaurant operators to evaluate performance, measure success against forecast, and make better, faster decisions.
Noble House Hotels & Resorts has installed Profitvue Enterprise Back Office Accounting from Aptech.
Appetas has launched its line of software that draws in key information about eateries to create a dynamic and personalized web presence.