LoyaltyPulse study provides clear evidence directly from consumers regarding the effectiveness of restaurant rewards programs and the value associated with using the rewards program data to tailor and target guest e-mail communication.
ZMail allows travelers to receive a pass containing hotel reservation information which is stored in Apple's Passbook; when in close proximity to the hotel, it automatically pops up on the iPhone lock screen for instant retrieval.
Marston's PLC views smart Wi-Fi as a business imperative to improving customer loyalty, enabling new services and enhancing service quality across 2,000 retail locations.
A recent lodging forecast by PxC US states that the U.S. lodging sector is on solid footing at the start of 2013.
With a customer base spanning six continents, ZDirect positions itself to grow as more than half of hotels plan to increase marketing budgets.
The Roosevelt Hotel has selected and installed TTI Technologies solutions to more efficiently run business centers.
Peppermill Resort has announced it will roll out the Rainmaker revenue management system.
Centralized management of hotel systems made possible by Bartech's automatic minibar integration with the INNcontrol 3 system.
BlazeLoop helps operators to close the loop with guests to increase satisfaction.
It may be retail's biggest show, but some of the technology on display at the annual NRF Big Show in New York City has big application for hotels and restaurants, too. HT's editors sifted through the aisles to highlight some of NRF's hot tech for hospitality. Not surprisingly, mobility and security made our list.