Rising focus on customer engagement, emerging SMEs, social platforms and the recognition of sharing ideas on a real time basis drives social customer relationship management market.
According to the Travel Demographics Report Series, those under 35 years old severely under-index in airline and hotel app usage but over-index on OTAs.
Smart tabletPOS combines tablet POS software with cloud-based tools to engage customers and drive revenue.
A breakdown of top advancements in the payment space that will impact hospitality in the coming year.
With the enormous rise in the data generated in organizations, business intelligence and analytics industry have been rapidly growing.
Guests book faster when rate shopping tools drive standard online rates; Revcaster automatically tracks multiple OTAs to enable cross-channel hotel rate parity.
Sercotel teams with SiteMinder to cement its growing hold of the local Spanish market.
Reserve Interactive launches ReServe CloudSM.
Wingstop releases statement about credit card information breach.
SMS open rates of up to 90 percent offer a clear and direct channel for customer and employee engagement and communication.