HEADLINES

Reward Point Revolution

5/6/2011
For the 50-unit frozen dessert chain Tasti D-Lite, cross-department collaboration has spawned a customer engagement strategy that is helping to bridge the online/in-store gap. HT talks to VP of technology BJ Emerson about Tasti's social engagement roadmap, plus how the growing mobile and social trends are expected to change the face of loyalty as we know it.

Mobile POS Showdown

5/6/2011
When it comes to mobile point-of-sale technology, are restaurants better off investing in tried-and-true commercial devices or consumer-grade solutions, such as iPads or smartphones? Operators weigh the pros and cons of price, durability, battery life and more.

2011 Property Management System Innovations

5/6/2011
The mobile, social and cloud technology trends that are gaining prominence across much of the industry are finding their way into property management systems in 2011. HT taps the vendor community to learn about how these and other trends are shaping PMS technology.

Pick Your Intermediaries Wisely

5/6/2011
When it comes to hotel distribution, are direct-connect style systems the way to go? Doug Carr, executive director of distribution for Fairmont Raffles Hotels International weighs in.
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