The Farm, an eco-restaurant in Dubai, trades paper menus for the uTouchMenu app on iPads.
Harnessing the power of guest surveys, the Hotel at Arundel Preserve has implemented the GUESTScope system from UniFocus to improve problem solving and service recovery.
A Delaware-based casino hotel has implemented Rainmaker revolution to maximize total customer value.
Bematech and QuikServe have partnered to present a less cost-prohibitive operations management solution.
ICE Guest Services Management Solution seeks to streamline guest services for hotel operators.
Cameron Mitchell's Ocean Prime Fine Dining has improved ticket times and eased service anxieties by implementing ConnectSmart Kitchen from QSR Automations.
Hotel Price Index has released its biannual report on value destinations and global travel trends.
Yogurt retailer has partnered with MICROS to enable customers to use smartphones to pay, redeem coupons, and receive discounts.
The Parx Casino in Pennsylvania has deployed Cisco interactive signage to increase engagement.
As PCI standards cause concern in the hospitality industry, the hopes for tokenization as a solution continue to rise.