Thompson Hotels, an international collection of 12 luxury lifestyle hotels, and Joie de Vivre Hospitality, the most influential boutique brand in the West, announced they have merged.
For the second year running, Cheesecake Factory is the nation's favorite casual-dining restaurant, according to an annual consumer restaurant chain survey conducted by Market Force Information.
MGM Resorts International has implemented MICROS OPERA Enterprise Solutions in 14 of its properties, and is now standardized on property management and central reservations across those locations.
Miller's Ale House, with 54 locations across the southeast, is investing in powerful technology from QSR Automations to streamline its kitchen. The tool has enabled timing and tracking across its large, 8-operation kitchen environment.
Delta's Global Reservation Services group will maximize contact center efficiency and reduce costs by converting to the Envision Workforce Management solution.
At least sixteen major hotel groups from around the world plan to work together to develop an industry security framework for handling sensitive credit card data. Intended to dramatically improve the security of credit card processing by and for hotels while significantly reducing costs, the effort has been chartered as a working group of Hotel Technology Next Generation (HTNG).
All 285 guestrooms and suites will be stocked with iPad2 devices enabling guests to digitally connect with all areas of the hotel.
Fuzionlink is being used by Grecotel & Classical hotels to manage rates, availability and inventory across unlimited third-party sites through one easy-to-use web application.
As a result of redesigning its website, the all-inclusive resort has achieved first page rankings on Google and Bing search results for nearly 20 Sugar Bay keyword phrases.
Hospitality execs are flocking to table-side and mobile payment apps. But with Category 3 apps still delisted, what does the Council advice? Bob Russo, general manager for the PCI Council, reveals what progress has been made regarding Category 3 applications, the major challenges concerned with their certification, and what operators can do in the meantime to secure their devices.