Friendly's has filed a voluntary petition for Chapter 11 bankruptcy and will close 63 under-performing restaurants. Management anticipates that cash flow, plus $70 million in DIP financing, will allow them to meet obligations and restructure into a healthier position.
NTN Buzztime, Inc. announced on Monday the acquisition of the hosted live trivia event business Stump! Trivia from Trailside Entertainment, Inc.
By 2015, more than 2.7 million tablets a year will be shipped for use in North American Retail/Hospitality, fundamentally changing some segments.
Dampened by softer sales and traffic levels and continued uncertainty among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI) declined for the second consecutive month in August.
Thompson Hotels, an international collection of 12 luxury lifestyle hotels, and Joie de Vivre Hospitality, the most influential boutique brand in the West, announced they have merged.
For the second year running, Cheesecake Factory is the nation's favorite casual-dining restaurant, according to an annual consumer restaurant chain survey conducted by Market Force Information.
MGM Resorts International has implemented MICROS OPERA Enterprise Solutions in 14 of its properties, and is now standardized on property management and central reservations across those locations.
Miller's Ale House, with 54 locations across the southeast, is investing in powerful technology from QSR Automations to streamline its kitchen. The tool has enabled timing and tracking across its large, 8-operation kitchen environment.
Delta's Global Reservation Services group will maximize contact center efficiency and reduce costs by converting to the Envision Workforce Management solution.
At least sixteen major hotel groups from around the world plan to work together to develop an industry security framework for handling sensitive credit card data. Intended to dramatically improve the security of credit card processing by and for hotels while significantly reducing costs, the effort has been chartered as a working group of Hotel Technology Next Generation (HTNG).