HEADLINES

CEM System Gives Managers Location-Specific Focus

4/6/2012
Empathica Local provides multi-unit location managers with relevant customer insights on what areas of their business they need to improve for customers, actionable plans, and best practice coaching tools.

Tableside POS Taking Hold

4/5/2012
Restaurants across the U.S. are embracing handheld devices for tableside ordering and payment as the plentiful options become more affordable.

Testing a Training Firm's Tech Mettle

4/5/2012
It's important to ask the right questions of third party training partners to ensure that the most up-to-date and effective reporting and analytics systems are being utilized.

The Cosmopolitan Bets on Uncommon Common Spaces

4/5/2012
The Cosmopolitan of Las Vegas CIO, Kris Singleton, describes how transforming public spaces with guest-facing technology has enhanced the overall hotel experience. By extending amenities often reserved for in-room perks, The Cosmopolitan is offering the ultimate in connectivity for its guests across the entire property.
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2015 Restaurant Executive Summit