As hoteliers continue to seek increased capabilities and customization, the property management system carries much of the burden in determining the success of seamlessly-run operations. Hospitality Technology magazine examines six key trends influencing PMS technology development and CIOs' buying decisions.
Analyzing click streams and social media has emerged as a key way to understand guests' booking decisions and methods. By deciphering where guests are ultimately making booking decisions, operators will be better able to service them.
Sonic Drive-In partners with OLO Online Ordering to pilot a fresh type of online marketing promotion. Combining online ordering with Groupon discounts yields a boost in sales and loyalty
From fingerprint scans to integrated video, the latest loss prevention technology can dramatically reduce restaurant employee theft and shrink costs as long as owners implement it correctly and utilize it on a daily basis.
From new tech releases to cross-property roll-outs, the POS arena was a hotbed of activity this summer with payment security and system integrations topping the list of priorities.
The Hyatt Place in Waikiki has installed Telkonet's EcoSmart platform.
New products from MICROS focus on mobility and customized support.
InvoTech Uniform System reduces labor expense and automates tracking for staff uniforms.
A Wall Street Journal Article investigates the veracity of online hotel reviews.
A Culver's franchisee upgrades to digital signage to better communicate daily deals to customers and save on labor.