With the help of a computer management system, Buffalo Wild Wings franchisee RAMB Co. has been able to reduce its system downtime to almost zero, and experience a marked ability to improve customer satisfaction and manage costs.
J.D. Power and Associates' 2011 guest satisfaction study highlights the hotel brands that are leading the pack in guest satisfaction scores, as well the as top overall opportunities for improvement.
The system enables users to evaluate and compile guest experience data from social media networks, including: TripAdvisor, Facebook, Twitter, YouTube, FourSquare, and more.
Dispute concerns both companies' use of the initials "SDN."
The Gekko Facebook app collects and organizes travel recommendations from Facebook friends, and introduces a one-click "request-a-deal" button which lets hotels and restaurants to reply directly with personalized offers.
Integrated CRS and channel management solution enables Louvre to manage rates and availability within the reservations process for its online distribution and marketing partners without the need for manually handling various extranets.
Is you website compliant with Title III of the Americans with Disabilities Act? If your answer to this question is no, then you could be in for a costly legal battle somewhere down the road. Here's what you need to know to stay out of the court room.
One of the U.S.-based servers that contained customer registration information of Toshiba America Information Systems was illegally hacked, resulting in the theft of customer e-mail addresses.
Jordan Zimmerman, the founder of a brand-building firm that has helped set apart such brands as Papa John's and Boston Market, takes his bold style to the 2011 Restaurant Executive Summit and will help direct its attendees onto a path of leadership and success.
A partnership with VeriFone enables Rossopomodoro staff to accept payment at the table, with check amounts automatically generated from the restaurant chain's existing POS system.