New survey data suggests there is an alarming disconnect between what hospitality executives say about their customer service investments and what they actually execute.
A Los Angeles restaurant said the app gives it yet another platform to further engage customers and expand its reach online from within the restaurant.
The fully integrated robot delivery services move and interact seamlessly with the humans that they serve; this includes mapping the environment, and interfacing with elevator and telephone systems.
State-of-the-art tablet technology allows for instant in-room food and beverage ordering, bookings, guest communications, instantly updateable digital directories and tailored in-room advertising.
Leveraging total campaign history, the platform enhancement brings more data to UI and enables restaurant marketers to determine the success of their campaigns in five minutes or less.
The average price selected by trivago.com users with IPhones and IPads is $166/night, while for Android users, the average price for a searched hotel is $134/night, a difference of 24 percent.
Talent science utilizes a combination of big data, analytics and performance metrics to make hiring recommendations that take the guesswork out of selecting the right applicant.
New research reveals a website menu does matter, as 86 percent of diners regularly check out menus online before dining out.
The company's loyalty program grew 28 percent from a year ago to 10.4 million, and 20 percent of U.S. transactions are now made using mobile devices.
The compact iOS solution is intended to be intuitive to users and capable of modernizing traditional kiosks that run on Microsoft Windows or Unix Variant operating systems.