HEADLINES

Craftworks Gains Above-Store Visibility into Operational Costs

8/6/2013
CraftWorks required a turnkey solution for the entire company to access operational information anytime, anywhere. In addition, this solution would have to not only be POS agnostic and easy to install across the current set of legacy systems in the company, but ideally be on one central web-based platform that could encompass their other areas of operations and provide an environment for scale to support their growing business.CraftWorks needed one solution for reporting, payroll, inventory, recipes and accounts payable. Anytime you focus on numbers, you can improve your cost basis. Ctuit RADAR allows management to use data to make measurable improvements to the bottom line.

Are You Ready to Move to the Cloud?

8/6/2013
The benefits of a cloud-based infrastructure allow IT leaders to focus on the core business rather than be bogged down by issues. Rocky Lucia, director of IT, B.R. Guest, breaks down the basics of moving to the cloud.

Executive Roundtable: Putting the POS in Perspective

8/6/2013
The POS has become a central hub for sales, employee training and tracking, loyalty, guest data and much more. With all those components, deciding upon a POS vendor and strategy are major talking points for restaurant insiders. HT asked a panel of execs to identify important trends and best practices, as well as share what they are looking for in next-generation POS systems. Their responses shed some light on where the industry is – or should be – heading in terms of future-proofing the POS.

How Hospitality Can Brace Against Breaches

8/6/2013
The importance of data security in the hospitality industry has increased in recent years with the rise of online bookings and the additional data collection avenues available, such as social media, mobile applications and website booking engines. Data attacks can be costly for hotels; both in the cost of trying to recover data along with lost revenue from future customers choosing a competitor because of the breach. With attacks on the rise and hackers targeting more than credit cards, hotels must remain diligent about data security.

Keys to Mobile Engagement Success

8/6/2013
As more consumers begin to rely on smartphones for even the most ordinary daily tasks, companies across all industries are looking to take advantage of the opportunities presented through mobile apps. This allows brands to interact with their customers, and in many cases, offer more convenience and options than a website.
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