Providing potential guests with access to online reviews directly on hotel's proprietary websites has proven to increase channel revenue and ultimately customer satisfaction.
The Hotel Bristol in Vienna has installed the debut of the Essence hidden locks and hardware by VingCard on guestrooms.
Lake Tahoe destination resort implements InfoGenesis POS System from Agilysys.
MasterCard and Prime Research launch first social media study tracking voice of consumer.
HTNG Secure Payments Framework for hospitality reduces the cost and complexity of securing customer payment card information and satisfying compliance requirements.
Desert De Oro Foods teams with Panasonic to reduce wait times and lost revenue with deployment of all-in-one headsets to improve drive-thru communication.
Four Seasons Hotel Los Angeles at Beverly Hills expands its customer-facing technology with ICE Mobile.
FCS i-Guest puts Mobile Key by OpenWays into guests' hands, delivering convenient and personalized service while boosting hotels' efficiencies, loyalty and cost savings.
Global travelers want to stay connected and have all the creature comforts of home as hotel amenities, according to Hotels.com survey.
UIEvolution has announced the launch of the cloud-based Evolution Platform.