A recent study shows that solutions like Mobile Key by OpenWays could remove frustration at the front desk.
Experts predict mobile purchases to increase exponentially as younger travelers get more comfortable with last-minute reservations.
More travelers are using social media to share information on plans and to get recommendations from friends and family about places to stay. The New Yorker had a strong number of fans and followers on its Twitter and Facebook, but it was not necessarily converting them into customers. An intent-based marketing campaign helped The New Yorker Hotel reach new potential customers and win more business.
New venture allows Urbanspoon users to order menu items, view order histories and re-order.
Punchh will help fast-casual restaurant concept creator drive customer loyalty and mobile marketing for Old Carolina Barbecue, Baja Pizzafish and Smoke the Burger Joint brands in Northeastern U.S.
The celeb chef and Comcast have agreed to continue their collaboration focused on educating bar, restaurant and hotel owners on the effective use of technology to enhance the guest experience and back office operations.
Cardfree has been granted a patent that includes an integrated reservation, payment pre-authorization and management system that can be tied to a merchant's point of sale.
Casino Roma has installed the automated InvoTech uniform system to increase efficiency.
FoodTec Solutions launches DeliveryIQ mobile app for consumers and Restaurants.
HT unveils the 2014 Industry Outlook, an annual check-in with our Advisory Board on the top tech and trends impacting their hotels and restaurants, right now. The Board answers HT's questions about technology that's got potential, and technology that's falling flat. Plus they share details on the projects topping their own to-do lists.