Wi-Q Technologies announced the launch of Mi-Room; a cloud-based mobile ordering solution designed to make guestroom services more accessible and profitable. Unlike a mobile ordering app, which relies on guests taking the time to download it, Mi-Room is a cloud-based application that can be accessed in seconds and in under three key strokes via any internet-enabled mobile device, allowing guests to use their own smartphones, tablets and laptops to order guest services from the comfort of their hotel room or sunbed. Features include a user-friendly interface, choice of language, allergy and dietary requirements and multiple payment options, including charge to room.
Along with enhancing guests’ experience, Mi-Room’s brand customizable software provides a platform to increase upsell opportunities, managed through a back-end system that facilitates real-time updates to menus and pricing, and allows hoteliers to take advantage of data-driven marketing tools. It can be in place in less than two weeks from point of contract and thanks to a little or no Capex SaaS model, venues can experience an instant ROI.
The Mi-Room guest services solution has been fine-tuned by working closely with the hotel sector, industry experts and payment and EPOS providers, including Oracle Hospitality, which now enables Mi-Room integration with tens of thousands of hotels worldwide.