Wendy's Invests in Customer Service by Rolling Out Free Wi-Fi

| August 15, 2012

The Wendy’s Company has selected Boingo Wireless, Inc. to manage and operate Wi-Fi services at participating Wendy’s company restaurants in the U.S. and Canada. Boingo will operate the complimentary Wi-Fi services, installing and maintaining the networks and providing Wendy’s-branded customer support. Boingo will collaborate with The Wendy’s Company to deploy a consistent Wendy’s experience throughout the Wendy’s restaurants participating in the program, which include both company and franchise locations.
 
As part of its Wi-Fi solution, Boingo will deploy a carrier-class network that is fully PCI compliant and includes network management capabilities to ensure a family-friendly guest Wi-Fi experience.
 
Boingo Wireless enables access to more than 500,000 hotspots worldwide for retail and wholesale customers, and operates wireless networks at a variety of large-scale consumer locations. The company is the number one provider of Wi-Fi in airports worldwide, operates Wi-Fi networks for six of the top mall operators in the U.S., and also manages Wi-Fi networks for numerous sporting arenas, convention centers and other quick service restaurant franchises worldwide.
 

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